Using the Library

Borrowing Materials

Each user may have no more than 50 physical items checked out at any time. This limit does not include Overdrive, Freegal, Zinio or Hoopla materials limits. Please refer to these services directly for loan periods and material limits.

Material Type Loan Period (in days) Limit Per Card
Most books 28 Unlimited, up to 50
Bestsellers 14 Unlimited, up to 50
Magazines 28 Unlimited, up to 50
Recorded/Audio Books - CD, MP3, Playaways 28 Unlimited, up to 50
Music CDs 28 Unlimited, up to 50
DVD/Blu-ray 7 10
Video Games 7 1
Kits 28 3
Government Documents 28 Unlimited, up to 50
Interlibrary Loan Indicated on sleeve 4

Grace Period

All items have a two day grace period before fines are assessed. Items must be returned during the grace period to avoid fines. On the third day, the user will be charged for all three days. The account balance must be at $10 or less in order to check out. Users will be notified of overdue items by their preference for phone, email, or text.

Items that are checked out or located at another branch may be requested and sent to any branch in Spartanburg County for you. Requests may be made online, by telephone, through our mobile app or at any service desk. Patrons will be notified by phone, email or text message when their request is available to pick up. It’s important to have all contact information and notification options updated if any information changes. All notifications are sent via our automated service. Once the notification is sent, patrons have 5 days to pick up their request.

Request Items From Home

Each library card account has a library card number and a PIN (personal identification number) to allow online access. With this access patrons may search the PAC, check their account, place hold requests, access research databases and use our downloadable and streaming services. If you do not know your PIN we can give it to you using your library card number either in person or by telephone. You must have your library card number available to receive the PIN number. For your safety, you may be asked to show picture ID or confirm personal details on your account.

Request Items from other Library Systems

Interlibrary Loan is the process used to obtain materials or photocopies from other libraries when the materials are not available in the Spartanburg County Public Libraries system. We do not accept ILL requests for items held by the Spartanburg County Library unless those items have been lost, withdrawn or will not be available for a long period of time due to being sent out for repair. This includes non-circulating reference and genealogical materials held by Spartanburg County Library system. All local and online sources should be checked before requesting Interlibrary Loan.

  • Any patron with a Spartanburg County Library card is eligible to request ILL materials with the exception of Juvenile Restricted, Courtesy, Teen and College Cards. The library card account must be in good standing when making an ILL request and the information on the account needs to be correct. The patron’s library card or picture ID must be present at check out when ILL materials are picked up. The library card number must be the same number under which the request was placed.
  • Patrons may have up to four active ILL requests at any time. Requests may be placed online, by telephone or at any library branch. We will attempt to borrow any items with the following exceptions: new items published within the past 6 months and entire copies of magazines or periodicals.
  • Most materials are obtained for free but some libraries will charge a fee for loans and copies. Patrons will be asked what amount they are willing to pay when placing their request. If the lending library does charge a fee, the patron’s account will be charged and the fee must be paid before further use of the library card. This applies even if the patron does not pick up the item once we’ve received it.
  • We do not know the exact day that items will arrive. It may take 1-6 weeks depending on the availability and location of the item. We also do not know what the checkout time will be until the item arrives. Lending libraries set the due date and loan periods will vary from SCPL loan periods and limits.
  • We will request a renewal from the lending library, but ask that all requests for renewals are received at least one week before the due date. Patrons will be notified if the renewal is granted. Some items will be marked for in-house-use only by the lending library and may not be checked out under any circumstances.
  • Spartanburg County Libraries’ fine policy applies to ILL materials also. Fees for lost or damaged items will be assessed by the lending library. Spartanburg County Libraries cannot estimate these charges or make any refunds on ILL fees.

Items may be renewed for two additional loan periods. If the item has holds on it, it may not be renewed. The renewal may be requested in person, online, or by phone. Call our automated renewal line 864-596-3515 or call your local branch for assistance. Renewal requests for ILL materials must be made directly through the ILL department by calling 864-285-9037. All ILL renewal requests must be made one week from the item’s due date.

Materials may be renewed by logging in to My Account.

Items may be returned to any branch location in Spartanburg County. All branches have both an inside and outside drop box for returning items. The outside drop at Headquarters is a drive-thru located in the service driveway on the lower level. The service driveway is located off of Kennedy Street. The Cyrill-Westside Library also has a drive-thru window for returning items and picking up previously requested materials.

General Overdue Fines

Item Type Charge per Day Grace Period Maximum Charge per Item
DVDs, Blu-Ray, Video Games $1.00 2 days $5.00
All other Items 15¢ 2 days $5.00

Damaged Items

Damaged items may be assessed for partial or total damage. Partial damage indicates that the item can still be used. Totally damaged items are no longer able to circulate. Items returned with damages will be billed to the users account based on the extent of the damage. Users will be notified of the damage and items will be held for 5 weeks for the user to view the damage.