April 2005

 

Business Source

 

To receive notice of new issues of Business Source please send your email address to Jennifer Land at jenniferl@infodepot.org

Conflict Resolution & Difficult Employees

What's New @ your library

Winning with Difficult People by Arthur Bell and Dayle M. Smith 
650.13 Bell

Taking Charge of Organizational Conflict: a guide to managing anger and confrontation by David Cowan  650.13 Cowan

Our Middle Tyger Library is located at
170 Groce Road
Lyman, SC 29365

When You Say Yes but Mean No: how silencing conflict wrecks relationships and companies, and what you can do about it by Leslie A. Perlow  658.4053 Perlow

864.439.4759

The Coward's Guide to Conflict: empowering solutions for those who would rather run than fight by Tim Ursiny  158.2 Ursiny

Hours of Operation for this location

Face It: recognizing and conquering the hidden fear that drives all conflict at work by Art Horn  650.13 Horn

Sunday 1:30 pm-6 pm
Monday  10 am-8 pm
Tuesday  10 am-8 pm
Wednesday  10 am-6 pm
Thursday  10 am-8 pm
Friday  10 am-6 pm
Saturday  10 am-6 pm

Is It Always Right to be Right?: a tale of transforming workplace conflict into creativity and collaboration by Warren H. Schmidt  658.4053 Schmidt

Listening to Conflict: finding constructive solutions to workplace disputes by Erik J. Van Slyke  658.4 Van Slyke

Audio-Visual Materials

 

To view the previous issue
of Business Source
click
HERE
or
return to the
Archives Index

on Cassette

on Video

How to Handle Conflict and Manage Anger   CASSETTE 650.13 Waitley

Resolving Conflicts
VIDEO 158.5 Resolving

Win-Win Negotiating: turning conflict into agreement
CASSETTE 158.5 Jandt

Getting What You Want: how to reach agreement and resolve conflict everytime 
VIDEO PROF. COLL. 158.5 Getti

 

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Free
five-week series - click here for details


See our Computer Class Schedule

Free Online Articles

"Dealing with Difficult Coworkers" featured on About.com

"The Impossible Colleague - Tips for Dealing with Difficult Coworkers" featured on Work911.com -
accompanied with several other articles on conflict resolution located along the left menu

"Dealing with Coworker Conflicts" featured on Vault.com -
accompanied with several more articles on employee relations located along the bottom of the site

Other Books Available @ your library

 

The Complete Idiot's Guide to Getting Along with Difficult People by Brandon Toropov  650.13 Toropov
 

Confronting Without Guilt or Conflict: how to prepare and deliver a confrontation in a way that minimizes risk, conflict, and guilt by Bob Weyant  152.4 Weyant
 

Getting to Resolution: turning conflict into collaboration by Stewart Levine  347.09 Levine
 

Listening to Conflict: finding constructive solutions to workplace disputes by Erik J. Van Slyke  658.4 Van Slyke
 

When Smart People Work for Dumb Bosses: how to survive a crazy and dysfunctional workplace by William Lundin  650.13 Lundin
 

From Conflict to Cooperation: how to mediate a dispute by Beverly Potter  303.69 Potter
 

How to Manage Conflict: a quick and handy guide for any manager or business owner   658.4 How

 

These are only a few of the resources which contain information on conflict resolution and difficult people that may be helpful to you.  More items can be found on the shelves around each of the call numbers listed.  Please search our catalog for item availability or call for assistance.  If items are checked out, it is possible to reserve them in person, over the phone, or through our online catalog.
We are able to send materials by courier to any branch location for your convenience.

Spartanburg County Public Libraries
151 South Church Street  Spartanburg SC 29306  (864) 596-3505


This Library provides equal opportunity for all citizens in accordance with state and federal laws and regulations.
Please notify staff of any need for accommodations.

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